Privacy Policy

Airtours Holidays LLC
Effective Date: April 26, 2026
Last Updated: April 26, 2026
Location: Chicago, Illinois, United States

At Airtours Holidays, we value the trust you place in us when you share your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have regarding your data. By visiting our website, contacting us, or booking a tour with us, you agree to the practices described in this policy.

1. WHO WE ARE

Airtours Holidays LLC is a travel company based in Chicago, Illinois, specializing in small group tours and customized holidays for travelers. We operate from the United States and primarily serve clients located in the US.

Website: airtoursholidays.us
Phone: 646-770-7333 / 646-202-1664
Business Hours: Monday–Friday 10:00 AM–5:00 PM, Saturday 10:00 AM–1:00 PM
Governing Law: State of Illinois, United States

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

When you fill out our contact form, email us, or call us to inquire about or book a tour, we may collect:

Full name
Email address
Phone number
Travel preferences and requirements
Number of travelers and travel dates
Any special requests or medical/dietary requirements you share voluntarily

2.2 Information Collected Automatically

When you visit our website, we or our third-party service providers may automatically collect:

IP address and approximate location
Browser type and version
Pages visited and time spent on each page
Referring website or link
Device type (desktop, mobile, tablet)
Cookie data

2.3 Information from Third Parties

We may receive limited information about you from third-party platforms such as Google or social media platforms (Facebook, YouTube) if you engage with our content there. We do not purchase data from data brokers.

3. HOW WE USE YOUR INFORMATION

3.1 To Provide Our Travel Services

We use your information to:

Respond to your tour inquiries and booking requests
Communicate trip details, itineraries, and updates
Coordinate travel arrangements on your behalf
Process phone or email-based payments securely

3.2 To Send Marketing Communications

With your consent or as permitted under the CAN-SPAM Act, we may send you:

Email newsletters featuring upcoming group tours and travel offers
Promotional communications about new destinations
Seasonal travel updates and company news

You may opt out of marketing emails at any time by clicking the unsubscribe link in any email we send or by contacting us directly.

3.3 To Improve Our Website and Services

We may use information to:

Analyze website traffic and user behavior
Identify and fix technical issues
Improve website layout, content, and user experience

3.4 Legal and Safety Purposes

We may use your information to:

Comply with applicable laws and regulations
Respond to legal requests or government inquiries
Protect the rights and safety of Airtours Holidays and our clients

4. HOW WE SHARE YOUR INFORMATION

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4.1 Service Providers and Travel Partners

We may share relevant information with:

Airlines, hotels, and transportation providers
Tour operators and local guides
Payment processing partners
Email marketing platforms
Website hosting and analytics providers

These partners are required to keep your information confidential.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government authority.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the acquiring entity.

5. YOUR RIGHTS & CHOICES

5.1 California Residents (CCPA Rights)

California residents may have the right to:

Request disclosure of personal data collected
Request deletion of personal data
Receive non-discriminatory treatment for exercising privacy rights

5.2 All Users

All users may:

Opt out of marketing emails
Request correction of inaccurate information
Request a copy of stored personal information
Ask us to stop processing information where applicable

6. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies and similar technologies to improve your browsing experience.

6.1 Types of Cookies We Use

Essential Cookies

Required for the website to function properly.

Analytics Cookies

Help us understand visitor behavior and website usage.

Functional Cookies

Remember your preferences to improve your experience.

Marketing Cookies

Used to deliver relevant content and measure marketing effectiveness.

6.2 Managing Your Cookie Preferences

You can control or disable cookies through your browser settings. Please note that disabling some cookies may affect website functionality.

7. DATA SECURITY

We implement industry-standard security measures including:

SSL encryption
Restricted access to personal data
Secure handling of payment information
Regular review of data practices

While we take precautions, no method of online transmission is completely secure.

8. DATA RETENTION

We retain personal information only as long as necessary.

Booking records: Up to 7 years
Marketing email lists: Until unsubscribe
Analytics data: Up to 26 months
Contact inquiries: Up to 2 years

9. CHILDREN’S PRIVACY

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.

10. LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. When significant changes are made, we will:

Update the “Last Updated” date
Post a notice on our website
Notify subscribers where required by law

12. CONTACT US

Airtours Holidays LLC
Chicago, Illinois, United States

Website: airtoursholidays.us
Phone: 646-770-7333 / 646-202-1664
Business Hours: Monday–Friday 10:00 AM–5:00 PM | Saturday 10:00 AM–1:00 PM

We aim to respond to all privacy-related inquiries within 10 business days.

PRIVACY POLICY