WHAT YOUR TOUR PRICE INCLUDES

SIGHTSEEINGS & EXCURSIONS
TANZANIA
Lake Manyara : Enjoy game drive
Ngorongoro : Enjoy game drive
: Enjoy Coffee Tour
: Enjoy Iraqw Tribe Cultural tour

KENYA
Amboseli : Game Drive at Amboseli National Park
Nanyuki : Tour of Ol Pejeta Conservancy
: Photostop at the equator
Naivasha : Boat ride on Lake Naivasha
Masai Mara : Visit the Masai Mara National Reserve
Chance to see the ‘Big Five’
Enthralling game viewing drives
Nairobi : Visit Giraffe Centre
: Orientation tour

ACCOMMODATION
• 01 Night at Mount Meru or similar in Kilimanjaro
• 01 Night at Lake Manyara Serena Lodge in Lake Manyara
• 02 Nights at The Retreat at Ngorongoro or similar in Ngorongoro
• 02 Night at Amboseli Sopa Lodge or similar in Amboseli
• 01 Night at hotel M Gallery or similar in Nairobi
• 01 Night at Maisha Sweetwaters or similar in Nanyuki
• 01 Night at Lake Naivasha Sopa lodge or similar in Naivasha
• 02 Night at hotel Masai Mara Sopa Lodge or similar in Masai Mara
• 01 Night at M Gallery or similar in Nairobi

MEALS – AS SPECIFIED IN THE ITINERARY
• Daily buffet breakfast at the hotel except on Day 01
• Local Veg/Non veg / Indian lunches
• Local or Indian Veg/Non-Veg dinners

TIPS, PORTERAGE & WATER
• Tips to driver and guides
• Porterage of 01 bag (20 kg) per person at hotels only
• 2 bottles mineral water (500 ml each) per person per day during safari

TRANSFERS
• Tanzania and Kenya – All Transfers and excursions as specified in a 4×4 Land Cruiser.
• Please note Safari vehicles in Tanzania and Kenya are not air-conditioned.

FREE TRANSFERS
• One collective free transfer for clients whose flights arrive at Kilimanjaro Airport

TOUR MANAGER
• Services of a professional and experienced Tour Manager throughout the tour

WHAT YOUR TOUR PRICE DOES NOT INCLUDE
• Cost of international air tickets
• Cost of deviation: In case any clients wish to deviate from the group departure dates mentioned in the brochure i.e. either travel before the departure date of your tour or would like to come back on a later date after the tour ends, there will be an additional charge that will be applicable which will be advised to you by our sales team. The same is subject to availability of accommodation & entrances for the revised dates. Kindly also note, the deviation request should be made at the time of booking the tour.
• Cost of Transfer: In case clients are arriving or departing at a time that is different from the group arrival/departure time, which will be conveyed to all tour group members while booking the tour, there will be an additional cost of transfer. The group arrival and departure timings will vary from tour to tour.
• Medical/ Travel insurance.
• Any expenses of personal nature such as laundry, mineral water, alcoholic beverages, food and beverages that are not part of the regular menu provided by us, mini bar, telephone calls, pay channels, cruise to shore excursions and any type of beverages during the cruise etc.
• Anything not specified under inclusions.
• Meals other than those mentioned in your itinerary
• Cost of excursions, city sightseeing, entrance fees and local guides availed of by the passengers, other than that mentioned in ‘What Your Tour Price Includes’
• Departure and City Taxes except where included.

VISAS REQUIRED TO TRAVEL ON YOUR TOUR:
Tanzania
• USA Citizens: Visa required
• Indian Passport with Green Card: Visa required
• Indian Passport: Visa Required
Kenya
• USA Citizens: ETA required
• Indian Passport with Green Card: ETA required
• Indian Passport: ETA required
Yellow Fever Vaccination Certificate:
US passport, Indian Passport with Green Card and Indian passport holders need a Yellow Fever vaccination certificate
Polio Vaccination Certificate:
US passport, Indian Passport with Green Card and Indian passport holders returning to India after the tour ends (irrespective of the country of origin) need a Polio vaccination certificate

Note: Cost of the above-mentioned ETA/visa/ yellow fever Vaccination/ Polio Vaccination certificates is not included in your tour price.

OVERSEAS TRAVEL INSURANCE:
It is very important to find out before you leave whether or not your medical insurance will cover you overseas. Your regular U.S. health insurance may not cover doctors’ and hospital visits in other countries. We recommend clients take overseas travel insurance to cover any eventuality while on tour.
IMPORTANT POINTS TO BE NOTED:
• All tours will be operated subject to a minimum of 25 full paying passengers traveling together. In case there are less than 25 full paying passengers the clients will be given an option of travelling on another departure date.
• Standard check-in at hotels is 1400-1500 hours and check-out is 1100-1200 hours.
• The Tour Cost is a combination of various arrangements and multiple services, and hence cannot be calculated on an individual service basis. The tour cost is one single component and not calculated individually.
• Single Room Supplement charges will be applicable in case two people are sharing a room and one of them cancels the tour.
• Passengers taking early morning flights will be provided with boxed/packed breakfast.
• Keeping in view the luggage compartments of coaches, trains & internal flight regulations, we strongly recommend you to carry only medium size luggage and 1 carry-on/cabin bag per person.
• The granting of Visas is at the sole discretion of the Embassy or Consulate. Air Tours Holidays is not responsible for granting of visas and are only a facilitator in the visa application process and any situation arising out of delay in granting visas by the authorities has to be sorted by the clients.
• In case you are not able to continue the tour due to loss of passport, theft, illness, or any other life-event beyond our control, Air Tours is not liable to give any refund on unutilized services.
• Please note that in case any clients loses their passport, the cost of getting a new passport and necessary charges to revise the arrangement to return home will be borne by client, and there will be no refund for any unutilized services.
• Air Tours shall not accept any liability or responsibility for any delay in flights or change in Schedule by the airline and any situations arising out of the same. Any damages caused to the hotel rooms/coach during your stay, shall be payable by the passengers. Air Tours will not be liable for the same.
• Air Tours shall not accept any liability or responsibility for any damages, loss, injury, accident, death, delay, breakdown or irregularity which may occur in carrying out of the tour arrangement.
• Air Tours will not be liable in any loss of baggage by the Airline. However, we will provide assistance in tracing any lost baggage.
• Air Tours reserves the right to charge any additional expenses due to delay or changes in train, plane, bus, ship or other services, weather conditions, strikes, war, quarantine and any other cause whatsoever and all such losses or expenses must be borne by the passengers.
• Air Tours reserves the right to amend, alter, vary or withdraw any particular departure, excursion advertised or substitute a hotel of similar class if deemed advisable or necessary.
• Please ensure to take the necessary vaccinations and shots depending on the destination you are travelling to.
• There will be no refund on unutilized services or partly utilized services under any circumstances.
• For the convenience of our passengers, Air Tours will sometimes amend the itinerary; however all the other services will remain the same.
• If clients prefer to have meals on their own there will be no refund.
• All hotels may not have Tea or Coffee machines in the room.
• It is strictly not allowed to eat, drink or smoke inside the Coach.
• Coaches may not have any Wi-Fi facilities or USB phone charging options on board.
• Updating of mileage is subject to Airlines terms & conditions in group fare.
• We request the airlines for your preferred seats however this is as per their policy and at their discretion.
• Please refer to the booking form for detailed cancellation policy and ‘Terms and Conditions’.
• The company reserves the right to cancel any tour prior to the departure, without assigning any reason.
• All monies paid by you will be fully refunded in USD only, and no compensation will be payable.
• In case of cruises, internal flights, train tickets and visas 100% of the cruise cost paid will be forfeited, in case of any cancellations irrespective of time of cancellation.
• Airtours Holidays LLC does not assume responsibility for any fees relating to the issuance and/or cancellation of air tickets or other arrangements not done by us.

BOOKING TERMS AND CANCELLATION POLICY:
• Due to very high and constant demand, as a Tour Operator, we are required to pay non-refundable deposits to secure and block accommodation, entrances to prominent landmarks, train tickets, cruise tickets, internal flight tickets amongst other services to cover all services indicated in the itinerary. For this very reason we are required to take a non-refundable deposit from you for booking the tour.
• In view of the above, unfortunately, this deposit cannot be refunded, even in case of any emergency due to which you have to cancel the tour.
• We humbly advise you to take necessary insurance to cover the tour cost, in case of any eventuality.

Booking Terms
Non – Refundable deposit to book your tour US$ 1000 Per Person
Full payment to be made 75 Days prior to Departure date

Cancellation Policy
74 Days to 45 Days 50% of Total Tour cost Per Person
44 Days to 30 Days 75% of Total Tour cost Per Person
30 Days till Tour date 100% of Total Tour cost Per Person
Discontinuation of tour due to any personal emergency No refund for unutilised services